PC Maintenance & Troubleshooting

Covers the fundamentals of computer hardware and software and advanced concepts.

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DURATION:
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Address

Universiti Kuala Lumpur Malaysian Institute of Information Technology, Kuala Lumpur, Malaysia   View map

Categories

ACE , Short Courses
Course Overview This course covers the fundamentals of computer hardware and software and advanced concepts such as security, networking, and the responsibilities of an IT professional. Participants will learn about the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software.
Course Objective After completing this course, participants will be able to:

  • Describe the components of a computer system, mobile devices and basic security for protecting people, equipment, and environments from accidents, damage, and contamination.
  • Perform installation of operating system, printer and assemble/upgrade a computer system.
  • Apply good communications skills and professional behavior while working with customers.
  • Perform preventive maintenance and advanced troubleshooting.

Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security.

Course Outline  

COURSE CONTENT/OUTLINE
Topic 1: INTRODUCTION TO PERSONAL COMPUTER
Topic 2: LAB PROCEDURES AND TOOL USE
Topic 3: COMPUTER ASSEMBLY
Topic 4: OVERVIEW OF PREVENTATIVE MAINTENANCE AND TROUBLESHOOTING
Topic 5: OPERATING SYSTEM
Topic 6: BASIC NETWORKING
Topic 7: LAPTOP
Topic 8: MOBILE DEVICES
Topic 9: PRINTERS
Topic 10: BASIC SECURTY
Topic 11: THE IT PROFESSIONAL
Topic 12: ADVANCED TROUBLESHOOTING
Duration